Moderation Information
Information about our moderation processes
Player Transparency
Guidelines to ensure clear communication and accessibility of rules for players. To ensure fair play and maintain trust, the following guidelines must be followed:
- Clear Communication: Players must always be informed of the reason for their punishment.
- Accessibility of Rules: Your game rules must be published on your Discord server or website and be accessible in-game.
- Distinct Game Rules: If you have multiple games with different rules, it must be clearly communicated to players at the start of each game.
Studio Responsibility
Specific responsibilities of studios in enforcing their game rules. Studios are responsible for enforcing their specific game rules. Here are some examples (optional to enforce) of rules you might include:
- No Teaming: Ensuring that players do not form teams in solo game modes or where teaming is not allowed.
- No Ghosting: Preventing players from using outside communication to gain an unfair advantage or providing information to living players after being eliminated.
- No Griefing: Protecting players from actions that intentionally disrupt their gameplay experience, such as destroying another player's creations or resources.
- Exploits and Bugs: Prohibiting the use of game exploits or bugs to gain an unfair advantage and requiring players to report such issues.
This is not an exhaustive list; you are welcome to create and enforce your own rules.
Mineplex Responsibility
Description: Broader moderation issues managed by Mineplex to maintain server-wide integrity. Mineplex is responsible for addressing broader moderation issues that affect the entire server. This includes:
- Hacking: Detecting and taking action against players using unauthorized mods or hacks to gain unfair advantages.
- Chat Offenses: Monitoring and moderating in-game chat to prevent and address inappropriate language, harassment, and other violations of chat rules.
- Skin/Name Issues: Ensuring that player skins and usernames adhere to community guidelines and do not include offensive or inappropriate content.
- Account Security: Taking measures to protect player accounts from unauthorized access or compromise.
- Cheating Reports: Providing a streamlined process for players to report cheating or other rule violations.
Additional Best Practices
Description: Recommended practices to enhance player experience and community engagement. To enhance the overall player experience and maintain a positive community, consider implementing the following practices:
- Regular Updates: Keep your rules and guidelines up to date with regular reviews and adjustments based on community feedback and emerging issues.
- Education and Awareness: Provide resources and training for moderators and players about the importance of fair play and community guidelines.
- Community Engagement: Foster a positive community environment by encouraging player participation in discussions, events, and feedback sessions.
- Transparency in Actions: When taking action against players, provide clear explanations and evidence to maintain transparency and trust.
- Moderation Tools: Utilize advanced moderation tools and technologies to efficiently detect and address rule violations.
- Reward Positive Behavior: Implement systems to reward players who consistently demonstrate positive behavior and sportsmanship.
By adhering to these guidelines and continuously striving to improve your moderation processes, you help create a safe and enjoyable environment for all players.